Wedding Dress Cleaning & Preservation FAQs

We stand behind our work.
If you are not satisfied with the cleaning results, contact us and we’ll work
with you to make it right.

Yes. Preservation protects
your gown from aging, discoloration, and damage, keeping it in beautiful
condition for sentimental reasons, future generations, or potential resale.

Many yellowing issues and
set-in stains can be significantly improved or removed, even years later. While
results vary, our specialists use advanced techniques to restore older gowns
whenever possible.

Yes. Veils, sashes,
overskirts, and other wedding accessories can usually be cleaned and preserved
along with your gown. Let us know what items you’d like included.

Turnaround time typically
ranges from 6 to 10 weeks, depending on the gown’s condition and any special
treatments required. Rush options may be available.

Yes. Most preservation
boxes allow you to open and inspect your dress. We recommend resealing it
properly afterward or using gloves to prevent transferring oils from your
hands.

When stored properly in an
acid-free preservation box, your wedding dress can remain protected for
decades. Many preserved gowns last 50 years or longer without yellowing or
fabric deterioration.

Wedding dress preservation
involves professionally cleaning your gown and carefully packaging it in an
acid-free preservation box with tissue paper to prevent yellowing, fabric
breakdown, and environmental damage over time.

Absolutely. Heavily
beaded, sequined, or embellished wedding dresses are cleaned by trained
professionals using specialized techniques to protect intricate details.

Yes. We clean and preserve
gowns made from delicate fabrics such as silk, satin, lace, tulle, chiffon,
organza, and beaded or embroidered designs. Each dress is evaluated
individually to determine the safest cleaning method.

We recommend sending your dress as soon as possible after your wedding—ideally within a few weeks. Invisible stains like sugar, champagne, sweat, or body oils can darken over time if left untreated.

By using the most up-to-date technologies, we were able to not only save on energy costs but also speeding up processing time and add environmentally friendly products, and also participate in green advanced cleaning products and detergents.

We can remove 99.9% of stains from your dress, including food and drink stains, oil, blood, wine, dirt, grass, ink, and other stains.

Our Luxury package is the only one that provides up to one hour of alteration service. If you purchase one of the other two packages and your dress needs sewing, please remember this on the upgrade form that comes with your kit or contact us and we'll be happy to assist you.

Purse, money bag,ring pillow, garter, duster, veil, train, hat, jacket, shawl, handkerchief,socks, bibs, and booties.

Your dress is protected from yellowing with our exclusive Lifetime warranty. We will diligently clean and preserve it for you at no additional cost.

To protect your dress, we enforce strict instructions for the delivery driver.

You’ll be able to see your dress and veil. Any other accessories will be underneath your gown.

All of our process is 100% Eco friendly. We created a new organic earth friendly cleaning formula called coconut water cleaning formula designed to destroy tough stains on your dress.

We will ship your preservation package, which includes the shipping box to send in your dress, a prepaid shipping label , and other shipping instructions, after you place your order with us.

Wedding dress shipping box, a wedding dress plastic bag, order form for cleaning and preserving your dress and any additional accessories, prepaid shipping label, stain stickers, packing tape, lifetime warranty card, complete instruction form.

Yes, simply write the address where you want your cleaned dress on the form, and we'll gladly send your cleaned dress to the address given.